Speaker: Willian Domingues CIO Merieux NutriSciences
Session: The Challenge Of Becoming A Digital Lab
Operating in a conservative market is just one more challenge that the CIO faces to carry out the digital transformation.
Together with the business area, we created a new journey for our client, without initially committing to the digital transformation. It happened automatically.
The best customer experience was expected and we are achieving it. More than that, we are discovering how much IT and Business together can really transform an analogue lab into a more digital one.