Speaker Insights Alex Henry Director Solutions Consulting @ DOMO Written by Digital Enterprise Festival Nordics on April 9, 2018

Next up in our Nordics Digital Enterprise Festival speaker insights is Alex Henry, Director Of Solutions Consulting at DOMO, Alex is giving a Keynote address on “Best of Both Worlds: Delivering Governed Analytics and Empowering Users with Insight, at Scale”, DOMO help global brands such as DHL, Mastercard and eBay bring together their data, systems and people to create digitally connected businesses, check out their website here https://www.domo.com/product

We have a LIMITED amount of complimentary guest passes available to qualifying large Enterprise level brands click here the following link to book a spot (read terms before confirming your place consultants, suppliers or vendors are NOT allowed access to the event) TICKETS

Check out our the event agenda here www.digitalenterprisefest.com

Can you tell us a bit about Domo?

Domo is the operating system that allows you to run your entire business from your phone. It does this by connecting the most important things in your business, data, systems and people, to deliver a truly digital business experience.

As Director, Solutions Consulting what does that mean for on a day-to-basis basis?

In my role, I have the pleasure of leading the Solutions Consulting team here at Domo EMEA. The SC group are the link between the sales team and the problems we are trying to solve for our prospects. Day-to-day that means the SC team engage with the sales group to take prospects through a journey, right from discovery and exploration of the problems and challenges they have through to proving that Domo is the right partner to work with them to solve those problems and drive better business decisions and helping them understand the value this will bring. Day-to-day I personally work with my team to make sure they understand the problems of the prospects we are working with, that they have the information and preparation needed from the sales team, making sure they always feel enabled and empowered to showcase the true value of Domo and that we are executing in an efficient, repeatable and scalable way.

Using Domo ourselves has brought the most incredible level of visibility and accountability to how I run pre-sales so I spend every day in Domo, looking into the real-time performance metrics and lead indicators to see where we can get ahead of problems and where we can look to improve.

What brought you here? Was it your initial career path of choice?

I left University with a Master’s Degree in Aeronautical Engineering but knew that was not the path for me so pretty much entered the digital space immediately. A few roles took me into the area of Digital Marketing and Personalisation where I was very fortunate to ride the wave of digital growth at Omniture, Adobe, Oracle and then Monetate before reaching Domo. My passion for both technology and business practices naturally led to the world of pre-sales where you are absolutely the balance between the two and after initially being front-line and winning business relished the opportunity to grow teams and work hard on the strategy, approach and execution of building world class pre-sales support for sales organisations. The Omniture connection meant I always had an eye on Domo but what really brought me here was the sheer breadth of the business problems Domo can solve and where most businesses re really struggling is that direct interaction between people and data. I have always enjoyed being disruptive and challenging the market and Domo certainly brings that to the party.

What is the best and worst part of the day for you?

Best Parts: Diving into the Domo and finding some insight about the team that I would never have been able to answer before…happens more often than you would think with this platform! Working with the smartest, most intelligent people in the team, the SCs have such a wonderful balance of tech and business that is really great fun working with them to improve aspects of their roles.

Worst Part: Pushing back – running and growing a successful pre-sales team is a constant battle of pushing back and challenging situations and requests, particularly from Sales. The sales team are under such tremendous pressure at all points that it is often hard to push back against requests for support or challenge on the validity of opportunities and deals but it has to be done and scalability relies on this. It can be very hard at times.

What makes you passionate about the world of digital and technology?

Digital and Technology drive true creativity, particularly in business and I am passionate about that creativity. The ability to challenge the past and current states is what promotes my passion and the speed of development, change and innovation that digital in particular promotes is often amazing to behold. Think of the days when business systems took years to implement and even longer to adopt; now we’re in a world where ideas can be brought to life in hours and days and their effects seen immediately. It is changing the way business works but I feel we’re at a huge inflection point with it and conflict and resistance to change is bubbling to a peak. I am passionate about change and innovation to challenge this.

What song do you listening to the most?

Polaris by Deadmau5 – I am a child of 90s & noughties trance….

What do you enjoy doing when you are not working?

Tennis, tennis and more tennis. I have a 2 and 5-year-old so love being outdoors with them and when I have a moment I can be found building and tinkering with racing quad drones.

Digital has already taken us on a significant journey both in business and in our personal lives. What big things do you think we should be looking out for in 2018?

Visibility, control and seeking permission are themes that I think will dominate this year. Digital, in both personal and business lives, has gone through rollercoasters in all these areas. Take the social phenomenon which opened up a whole new world of visibility and access to information and data and now we’re going through a revolution in the controls and permissioning around that and what it actually means. In all aspects of business and live people are finally starting to understand that there is huge value in data, for good and bad uses, and that you cannot be successful by taking extreme approaches (no access vs. full exposure) so having the control around access and understanding the value of providing visibility are huge parts of 2018 focus.

And how about looking ahead to 10 years time?

Anyone that talks about anything in 10 years time is likely to be talking BS…who knows that far ahead.

You are going to be speaking at our next Digital Enterprise event in Stockholm. Without giving to much away can you give us a hint about what you will be talking about?

I want to challenge the audience on thinking the way things are today cannot be changed. I also want to explore ideas around considerations they may not be aware of as they move to a more digitally connected and driven business landscape.

Are you able to give us an example of how your platform has helped an organisation make better and more informed business decisions?

Many, ask me about any of our customers and I can drop an example – making better and more informed business decisions is fundamentally the purpose of Domo as a platform.

Do you think there is more opportunity for data-driven insights and improved business decision making as technology advances?

100%, it shocks me every single day when speaking to our prospects and customers how businesses make decisions currently: opinion, stagnant data, inconsistent measures. This should not be the case, technology can be an enabler to how this is tackled.

Thanks for your time Alex!

Alex will be joining us to speak at the Nordics Digital Enterprise Festival next Thursday and Friday in Stockholm. To find our more and who else will be taking centre stage, take a look at the conference agenda and book your tickets. www.digitalenterprisefest.com

If you have any questions or sponsorship inquiries email enquiry@digitalenterprisefest.com or call the team on 00 44 203 9500 565

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